A popular discussion topic these days is how society will change due to the COVID-19 pandemic. One obvious likely outcome is even more will be accomplishable online, for example, the AWS certification exam I took from the comfort of my armchair this past Saturday morning. I thought I’d share my experience, and a few specific recommendations (in bold).
The process started with the normal scheduling workflow via the AWS Training website. Once that was complete and I paid the fee, I got an email with a link to instructions on how to run a system test. The recommendation was to do this right away, which I did. This involved installing a local application, verifying my laptop’s webcam and microphone worked, and testing my Internet bandwidth. Given that the application will completely take over your machine, and you must close all other running processes, I’d recommend using a personally-owned computer for this, and not a work computer (especially if you don’t have local admin).
Also as part of the above process, I had to take a picture of my face, my driver’s license (both sides), and four photos of the location where I’d take my exam, one from each of the front, back, left and right. A link sent to my phone via SMS guided me through these steps (so have your phone handy); it went quicker than I expected, and the photos were automagically submitted. Nice!
The day of the exam, about 15 minutes before my scheduled time, I closed everything on my personal laptop, and launched the client app. And here’s where I had my first hiccup: the app required that I upgrade to the latest version. This meant re-downloading and re-installing, which was annoying; I wished the app could have streamlined that process. Once the update was done, I had to go back through the entire system test process (including taking all the photos mentioned earlier). This was annoying, and made me wonder if the earlier test was even worth taking. At minimum, you want to be sure to get started at least 15 minutes before your scheduled start time in case you run into issues.
Once I got upgraded and back through the system test, my webcam became active and indicated I was being recorded. From this point you cannot leave the room (or move out of view of the camera), or open any other applications. I had to wait in this state for about 5 minutes before I was put in contact with a proctor, first via chat, and then via phone call. Be prepared to sit in silence for a bit while you wait. For a final verification I had to do a sweep of the room with my webcam to show it was empty of both other technology and other people. Be sure at this point that everything and everyone is out of the room. I even unplugged my extra monitor, just in case.
As I tried to launch the actual exam, I hit another problem. The app detected instances of chrome running in the background, even though I thought I’d closed everything. I had to go into activity monitor and kill them all before the test would launch. So, it’s worth looking through activity monitor right before you start to avoid this hangup (though the proctor was friendly and patient with me, which I appreciated).
(Oh, and speaking of things to do right before you start, use the restroom and get a drink of water right before you settle in; absolutely no breaks or food or drink are allowed).
Finally I could load the exam and begin. It’s a bit nerve-wracking to be video-recorded, but after a few minutes I tuned it out. You do need to be conscious not to look around the room, else the proctor might ping you to hold still (this didn’t happen to me, but I read about it). The test interface itself was pretty much like the in-person experience, with the ability to skip ahead, flag questions for review, etc.
Once I completed the exam, there was a survey, just like the in-person experience, and I was given the results (I passed, woot). Then the app closed and I was done. Piece of cake.
Even given the gotchas, I’d say the experience is easier and more convenient than scheduling a time with an in-person testing center, driving there, etc, if for no other reason than the available time slots for online proctoring ranged across all days of the week, and nearly all hours of the day (want to take your exam at 3am? knock yourself out). I’ll definitely use this online proctoring again, probably exclusively, as long as I have option to do so.
Have you been thinking about getting AWS certified? If so, I’d encourage you to go right now and get a date on the calendar. You’ve nothing to lose, and it’s now easier than ever.