Missing The Trees

Are you the kind of person who, when you have a bunch of questions you need answered, dumps them all into either a single email or a series of Slack messages (optimizing for overall throughput)? Or do you dole them out serially, waiting on an answer for each time before moving on to the next one (optimizing for clarity and completeness)?

I’m not here to say either approach is right or wrong, but I tend to be the “spew all the questions at once” type. And I wonder how many times it’s bitten me.

I came across one obvious example over the weekend when writing my previous post. The discussion of recruiters got me nostalgic, and I went back and read the original email thread I had when going through the initial screening process at Amazon. This exchange jumped out:

You’ll notice I was addressing several things in one go: I was responding to a specific question, and asking a bunch more, somewhat unrelated questions. The recruiter did a decent job with a detailed response, but never answered the highlighted question in particular.

Now, that oversight may have been deliberate (or at least subconsciously skipped) because those roles likely weren’t in this recruiter’s purview. But looking back, I would have been considerably better suited for them vs the one I ended up initially taking.

I’m not complaining about how things played out, but I still have to wonder how differently my Amazon experience might have gone if I’d not made the blunder of burying a critical question, namely ensuring I was aligned to the best job for my skills. Yes, I was unemployed at the time and trying to move fast, but that’s no excuse.

Whether this anecdote means serial communication is better I’ll leave as an exercise for you, dear reader.