Failure To Communicate

I’m a sucker for travel point programs (and gamification more broadly). I’ve achieved maximum status on American Airlines, and am almost there with Marriott. When you get to the upper tiers there are crossover benefits with other programs, but they require activation. Today I tried taking advantage linking my Marriott status to Hertz, but the website threw a delightful stack trace:

Error processing capillary request: Error converting value {null} to type 'System.DateTime'. Path 'profiles[0].fields.marriottstatusmatchd', line 1, position 792. - at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.EnsureType(JsonReader reader, Object value, CultureInfo culture, JsonContract contract, Type targetType) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetPropertyValue(JsonProperty property, JsonConverter propertyConverter, JsonContainerContract containerContract, JsonProperty containerProperty, JsonReader reader, Object target) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetPropertyValue(JsonProperty property, JsonConverter propertyConverter, JsonContainerContract containerContract, JsonProperty containerProperty, JsonReader reader, Object target) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateList(IList list, JsonReader reader, JsonArrayContract contract, JsonProperty containerProperty, String id) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateList(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, Object existingValue, String id) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetPropertyValue(JsonProperty property, JsonConverter propertyConverter, JsonContainerContract containerContract, JsonProperty containerProperty, JsonReader reader, Object target) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent) at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType) at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings) at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings) at Brierley.HertzModules.Custom.CapillaryIntegration.CapillaryManager.d__8.MoveNext() in C:\devroot\htz-loyalty\code\Portals\CustomModules\CapillaryIntegration\CapillaryManager.cs:line 66 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Brierley.HertzModules.Custom.MemberStat.d__8.MoveNext() in C:\devroot\htz-loyalty\code\Portals\CustomModules\MemberStat.ascx.cs:line 305

Probably not a great thing to leak, because one can learn a lot from a stack trace. For example, I can see their webserver runs on Windows, that it’s based on C# and uses ASP.Net web user control files, and that it uses the Newtonsoft JSON framework. If I were nefarious, and hunting for vulnerabilities, that’s a treasure trove.

Also interesting is the namespace of the module: Brierley. A quick Google search tells me that The Brierley Group is “a recognized innovator in the design of Customer Loyalty programs” and is behind a number of the ones I use every time I travel. Who knew there were companies who specialize in this sort of thing? Learn something new every day I guess.